Cannot exit from Assistive Access. triple click not working

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Level 1

10 points

Cannot exit from Assistive Access. triple click not working

setting up an iPhone SE for my elderly mother, Assistive access was working fine and exiting with the home button clicked 3 times. Then after I changed a couple of settings I can no longer exit with the home button clicked 3 times, or the side power button, A forced reboot also does not fix the issue. Now it's stuck and most of the apps just crash when trying to exit with the home button.

I think I turned on Accessibility Shortcut and Unlock with One Tap and Hide Back Button for Unoptimized Apps.

Is there a way to force it to exit Assistive Access ?

iPhone 14 Pro Max, iOS 18

Posted on Oct 27, 2025 2:01 PM

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Answer 1

brbo

Level 8

38,581 points

Oct 27, 2025 5:59 PM in response to sk82nil8

Re: Cannot exit from Assistive Access. triple click not working

Wondering if Apple Support's online article (link below) can help:

Enter and exit Assistive Access on iPhone - Apple Support

Eg: says:

"If you forget the Assistive Access passcode, you can use your Apple Account to exit Assistive Access and reset the passcode. See Change the Assistive Access passcode."

Else if needed: See: How to contact Apple for help with accessibility features - Apple Support

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