My MacBook Pro M2 won’t turn on

rrahm444 wrote:

I tried turning on my MacBook Pro M2 but it didn’t turn on. As it was working perfectly 2 days back, I figured it was just out of charge. However, despite plugging the charger and waiting a while afterwards, it was not turning on. I checked with other devices and the charger is working fine as well. Following the troubleshooting guides, I tried pressing the power button for 10 seconds and then turning it on again, it still didn’t turn on. Even tried pressing the power button several times, didn’t work.

This (or something similar perhaps) has happened randomly a couple of times over the past couple of years, but it usually has started working randomly again on its own. So any idea how I can go about fixing it this time? Thank you for your help or suggestions!

If your Mac doesn't turn on

If your Mac doesn't turn on - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple Support - Apple Support

The folks at Apple-owned stores and Apple-Authorized Service Providers put their hands on these computers all day every day.

They have the accumulated knowledge to tell you what might be wrong. They want a WIN (a successful diagnosis and return to working) as much as you do.

<< I chose to switch to apple products is because of its long-term reliability and mine is only 3 years old. >>

Consumer products, their warranties, and their extended warranties work in a predictable way.

Warrant-able implies, but does not guarantee, High Quality:

Consumer product makers build high quality products. You can tell because the manufacturer is willing to stand by their products and repair or replace them (but only for defects in materials or workmanship) at manufacturers expense for a stated warranty period.

For Apple Macs in most countries, that period is one year. That is the total responsibility Apple or any manufacturer has to you under law. Assumptions about additional responsibility of Apple or any other consumer product-maker's products working longer or maintaining their original failure-free status longer than the warranty period are not accurate. The amount you paid for the product has no bearing on this. The rules are the same for a car costing US$20,000 or more.

Complex Electro-mechanical devices fail at random, arbitrary, and capricious times.

The most frequent reason for most failures is 'just because'.

Your specific failure is most likely caused by an advanced scientific principle called ...

... 'bad luck'.

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If you want a really substantial lesson how this this works (or more precisely how this stops working) own an older used automobile.

AFAIK, an AASP may charge whatever they want when performing the repair. They can mark up the Apple price of the part and charge their own labor rates. When getting a repair quote, you should ask them to break down the costs so you know what they are doing (especially if you think they are over charging....is it on labor or the part or both).

An Apple Store generally has set known prices since they are Apple. In some regions, you may even be able to mail the laptop in to an Apple regional mail-in repair depot (sometimes the mail-in price can be better or worse than what an AASP can quote).

You can always contact Apple to question the repair quote and report on your personal experience where you feel they are artificially inflating the price to move new models. I know years ago that Apple did take customer complaints very seriously & would launch an investigation.

I can tell you that some of these Apple parts can be expensive, plus labor can be $100-$200 US depending on the repair. Plus I have heard stories on this forum that certain regions seem to have more trouble with disreputable repairs & business practices (seen enough to see there may be some truth there especially with some AASPs).

It is also possible the tech is not quoting the part price properly since Apple has several different part prices depending on the condition of the part which needs to be returned to Apple. I have seen people post things that make me believe some techs don't really understand that most repairs should only involve the lower of the two possible part prices even when accidental damage is involved. It doesn't help that Apple's documentation can be confusing & misleading at times.

I am really sorry the Apple service provider could not give you a less-expensive answer. But that does not make them criminals.