I had 20$ on my applecash that is now gone, and there is no transaction history of it coming off. where did the money go and how do i grt it back?

So my friend sent me 20$ through apple pay and it was there, and then the next day it’s gone, and there’s no actual transaction taking the money out of my account, or me getting charged. What happened?

iPhone 16, iOS 18

Posted on Nov 3, 2025 1:01 PM

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Question marked as Top-ranking reply

Posted on Nov 4, 2025 4:11 AM

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Nov 4, 2025 4:11 AM in response to crazy_cat_lady22

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/

I had 20$ on my applecash that is now gone, and there is no transaction history of it coming off. where did the money go and how do i grt it back?

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