my i cloud hack and change phone number and password dont accees my i cloud

I connected support team but just like question and answer not result

iPhone 14 Plus

Posted on Nov 8, 2025 4:42 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2025 5:25 AM

If Apple could not help you then the next step is to start over again. Create a new account and try to get use of your equipment.


This article explains how to create a new Apple Account --> How to create a new Apple Account - Apple Support


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support Apple says you need to have "proof of purchase documentation” and “proof of ownership documentation”, but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” User reports on this community indicate that typically Apple will ONLY accept an original receipt issued by Apple or an Apple Authorized Reseller. Presumably this is the only kind Apple can authenticate against fraud since Apple is not involved in third party sales. Apple recommends that you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

Note that the device cannot have Lost Mode set on it. If your device has been taken over by you having entered a scammer’s Account then the scammer may have set that too and the device is lost to you.


If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


3 replies
Question marked as Top-ranking reply

Nov 9, 2025 5:25 AM in response to Krpate

If Apple could not help you then the next step is to start over again. Create a new account and try to get use of your equipment.


This article explains how to create a new Apple Account --> How to create a new Apple Account - Apple Support


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support Apple says you need to have "proof of purchase documentation” and “proof of ownership documentation”, but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” User reports on this community indicate that typically Apple will ONLY accept an original receipt issued by Apple or an Apple Authorized Reseller. Presumably this is the only kind Apple can authenticate against fraud since Apple is not involved in third party sales. Apple recommends that you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

Note that the device cannot have Lost Mode set on it. If your device has been taken over by you having entered a scammer’s Account then the scammer may have set that too and the device is lost to you.


If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


my i cloud hack and change phone number and password dont accees my i cloud

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