I have an intel chipped MacBook Air. it has been a poor performer from the beginning. The problem has made the MacBook unusable in the last year acting more like a PC than a Mac. I am very disappointed that I have been forced to replace it with a new laptop after only 3 years of use. Is there any support that Apple offers for loyal customers?
MacBook Air 15″, macOS 26.1
Please download and run (free) EtreCheck, and share the results to the clipboard. Then open a new reply here, and press the Additional Text button that looks like a printed page, and paste and post the hardware and software configuration report here. From that, we can get a little more detail about what is installed and what is running here.
You say that you "have an intel chipped MacBook Air" – but your tag line says that you have a 15" MacBook Air that is running macOS 26.1 (Tahoe). That doesn't make any sense. No Intel-based MacBook Air had a 15" screen, and no Intel-based MacBook Air can run Tahoe.
You also say that you got "only 3 years of use" out of your "intel chipped MacBook Air". Apple introduced the final Intel-based MacBook Air in March 2020, and discontinued it in 2020. From the time that Apple stopped selling the last Intel-based MacBook Air to now is a period of about 5 years.
macbook air with intel chip issues
