Why am I receiving unexpected emails about viewing purchase details on Family Sharing?

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Level 1

8 points

Why am I receiving unexpected emails about viewing purchase details on Family Sharing?

I have started receiving multiple daily emails (see below for text) about viewing purchase details. I'm using Family Sharing with myself (two Apple ID's for work and personal). I'm not viewing my purchase details so I'm not sure why these emails are being generated. It started when I got a new iPhone a few weeks ago. Trying to figure out how to stop all these emails. I don't have any new or unauthorized transactions on the account or my credit card so I don't believe there is any fraud or compromised account issue.

[Thank you for viewing purchase details associated with the Apple Account (Apple ID Email address) through Credit Card name in the last 24 hours. If this was you or someone authorized to view your Credit Card name purchases, there is nothing more to do. Keep in mind that if you are part of Family Sharing for Apple, your family organizer may have viewed your purchases.]

[Re-Titled by Moderator]

Original Title: Unexpected emails about viewing

iPhone 17 Pro, iOS 26

Posted on Nov 13, 2025 6:39 AM

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Answer 1

Mac Jim ID

Level 9

59,204 points

Nov 13, 2025 9:57 AM in response to glinatl578

glinatl578 wrote:

Yes to both questions! Had not thought about the Quicken angle but that would be why I see these messages every day since I update Quicken daily.

Yes that same combination has been seen to produce those emails you are receiving. As for stopping the emails, I don't know if there is a definitive answer. You can try contacting Apple directly here, but not sure if you can opt-out of those security emails.

Contact Apple Support - Apple Support

Please update if you are able to get it resolved as it does seem to be the combination of AMEX and Quicken for some reason, and I have not seen anyone else update with a solution. I'm not sure if Apple will direct you to AMEX or Quicken where you may have to agree to some Privacy Policy first to not trigger the email, or if that is something Apple can resolve on their own.

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