How do I reset and wipe clean an iPad? I bought an iPad 7th OS 18.5 from fb marketplace, but the previous owner hasn't reset it. It's unlocked but I don't have the apple id password or iCloud password or access to anything else, so when I tried to reset it using settings I couldn't, as it asks for the account password to turn off find my device. I thought making a backup would help, but it didn't.
iPad (7th generation)
If the iPad disabled or Activation Locked, unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you. If you are able to contact the original owner, they will require this information:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as the original sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
The All Too Common SAD Reality of Buying … - Apple Community
Here is what Apple suggests when purchasing a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
If the iPad disabled or Activation Locked, unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you. If you are able to contact the original owner, they will require this information:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as the original sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
The All Too Common SAD Reality of Buying … - Apple Community
Here is what Apple suggests when purchasing a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
In short, you will not be able to get past that activation lock. That can only be done by the person who set it up. It is a theft deterrent and you likely purchased a stolen iPad. Try reporting the seller o FaceBook. And please read the article below before buying an Apple product from anyone besides Apple or one of its authorized retailers.
The All Too Common SAD Reality of Buying … - Apple Community
You're very welcome.
Apple devices are intentionally contrived such that a stolen or lost device is effectively useless to anyone else. Unless the Activation Lock has been disabled by the bona-fide owner of the Apple Account that was last used to successfully activate the device, a stolen or lost item has little if any actual value to a bad actor.
However, bad actors are known to attempt to sell-on these devices to unsuspecting buyers - who are either (a) unaware of the anti-theft measures that will prevent re-use, or (b) fail to verify that the Activation Lock has been removed before parting with their money.
That makes sense that Apple designed it that way. It was used as a square terminal screen at a bar that closed down - they probably just forgot in all the mess. We were really buying the terminal with a screen and not an iPad, the iPad is just there to act as the screen. Good thing I have their contact still. Thank you both for answering and helping me out.
How to reset iPad without access to apple account?
