Hello, I need help with my Apple ID.
I have a small remaining balance of $0.04 on my account, and because of this I cannot change my region.
I cannot spend this amount because there are no items at this price, and I also cannot add funds.
Could you please manually remove or reset this balance so I can change my region?
Thank you
[Re-Titled by Moderator]
Original Title: Cannot change
iPhone 14 Pro, iOS 18
Hello ~We are you fellow forum members and have no access to your accounts so we can only point you in the right direction. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
Hello ~We are you fellow forum members and have no access to your accounts so we can only point you in the right direction. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
Thank you for replying with your concerns, salomea87. 😉
Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.
We don’t have the power to look into accounts or make changes.
Only an authorized Apple employee would have access to the resources to help you.
I wish you the best, but you must take the steps necessary to contact Apple Support.
All the best! 👋🏼😉
As stated above, nobody on these boards can. If you aren't able to spend it yourself, you need to contact Apple Support.
(262051)
I am unable to add funds to my account because it says that it cannot be processed and that I should contact support. However, I do not have the option for a call or chat
Can you reset my balance I want to change region and I have only 0.02
Nobody on these boards can. Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
(262014)
How to manually reset $0.04 balance on Apple ID for region change?
