iPhone 15 suddenly dead and unresponsive: Is it a logic board issue or a known failure pattern?

Hello everyone,

I need help understanding a serious issue with my iPhone 15.

  • Purchased on 29 September 2024
  • AppleCare expired on 29 September 2025
  • On 19 October 2025, the phone suddenly became completely unresponsive
  • It does not switch on, does not show charging signs, and cannot enter recovery mode.


I visited both an Apple Authorized Service Center and an Apple Store (Genius Bar).


Surprisingly, neither could diagnose the root cause.


They suggested “starting with a display replacement,” but they were not sure if that’s the real issue.

There is no physical damage, no liquid exposure, and the phone has always been used normally.


Before I proceed with expensive part-by-part repair attempts, I want to understand:


1. Has anyone else faced an iPhone 15 suddenly going dead without any warning?


2. Could this be a logic board issue or a known failure pattern?


3. Is it normal for Apple diagnostics to not detect anything at all?


I’m trying to find possible explanations before taking the next steps.


Any insights from technicians, experienced users, or others who had similar issues would be really helpful.

Thank you in advance.


[Re-Titled by Moderator]

Original Title: iPhone 15 suddenly dead and unresponsive — Apple unable to diagnose cause. What could be the root issue?


iPhone 15, iOS 18

Posted on Nov 26, 2025 3:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2025 6:04 AM

As a last ditch effort, try using the tip of rubberized paperclip in charging port to see if you have lint buildup in it.


This happened to my son’s iPhone yrs ago. We had tried everything & Apple was unable to diagnose so we bought new phone. Mos later came across video showing how lint build up in charging port can cause this. Using tip of paperclip I pulled out a big chunk of lint. Phone turned on immed & worked perfectly after that.


Anyone putting phone in pockets should place it in upside down w/charging port on top to prevent lint up & periodically use can of air to blow out ports. Good luck 🤞

6 replies
Question marked as Top-ranking reply

Nov 26, 2025 6:04 AM in response to whenkey_vogue

As a last ditch effort, try using the tip of rubberized paperclip in charging port to see if you have lint buildup in it.


This happened to my son’s iPhone yrs ago. We had tried everything & Apple was unable to diagnose so we bought new phone. Mos later came across video showing how lint build up in charging port can cause this. Using tip of paperclip I pulled out a big chunk of lint. Phone turned on immed & worked perfectly after that.


Anyone putting phone in pockets should place it in upside down w/charging port on top to prevent lint up & periodically use can of air to blow out ports. Good luck 🤞

Nov 26, 2025 7:23 AM in response to Silverskates

Silverskates wrote:

As a last ditch effort, try using the tip of rubberized paperclip in charging port to see if you have lint buildup in it.

This happened to my son’s iPhone yrs ago. We had tried everything & Apple was unable to diagnose so we bought new phone. Mos later came across video showing how lint build up in charging port can cause this. Using tip of paperclip I pulled out a big chunk of lint. Phone turned on immed & worked perfectly after that.

Lint buildup can cause the phone to stop charging. However, it's not sudden. It happens gradually, generally with the cord not staying properly connected. Also, it happens far less with the USB-C port than the Lightning port.


While I find it unlikely that the folks at the Apple store didn't check this, it certainly won't do any harm to check again. But I doubt it's the problem.

Nov 26, 2025 11:55 AM in response to Silverskates

Silverskates wrote:


This happened to my son’s iPhone yrs ago. We had tried everything & Apple was unable to diagnose so we bought new phone. Mos later came across video showing how lint build up in charging port can cause this. Using tip of paperclip I pulled out a big chunk of lint. Phone turned on immed & worked perfectly after that.

...

Years ago? That was maybe a lightning port

NEVER poke anything into a USB-C port, they have a delicate central part. They are not as robust as Lightning whatever Brussels thinks.

A rubber bulb air blower is all that should be used

Nov 26, 2025 6:23 AM in response to whenkey_vogue

I visited both an Apple Authorized Service Center and an Apple Store (Genius Bar).


Surprisingly, neither could diagnose the root cause.


Are you saying that neither opened up the phone to check to see if the battery failed, or a connector was loose, etc?


Is it normal for Apple diagnostics to not detect anything at all?


If the phone cannot power on, there is nothing to detect, so yes this would be normal and expected in a case like this.

iPhone 15 suddenly dead and unresponsive: Is it a logic board issue or a known failure pattern?

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