i have $220 in my apple ID but everytime i pay for purchase diamond or anything in game alway said *your purchase could not be complete, for assistance contact apple support ww.
please help me
iPhone 16 Plus, iOS 26
Depending on the developer of the app, Apple Account Balance can not be used for consumable items.
In that case you will have to use another payment method.
If you need to change or update your Apple Account payment method - Apple Support
The people on these boards are mostly other customers and won't know why you're getting that message. Click here and choose an option to contact Apple Support.
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Apple ID balance not working for in-app purchases
