My oldest 50-75 Apple Music / Music Videos won't play

My oldest Apple Music / Music Videos won't play


Hello, I'm using a 24 GB Mac mini I purchased in 2024 and Tahoe 26.1 MacOS.


I love watching music videos when I enjoy music and have downloaded 693 of them from Apple Music.


Recently noticed some would not play. AS I recall I first noticed it just after one of the newer OS updates. Thought it was just a minor glitch but now realize they are from every genre and music label. They're all among the first 50-75 music videos that I purchased from Apple.


When I open the tab for Apple Music videos, all my videos are arranged starting with my oldest music video purchase. I'm screen shotting the list of music videos that won't play.


I searched my Mac and those video files are on my hard drive and they the appropriate file size for a music video but they will not play.


When I click them to play, I get a black screen and a "hit play" button but nothing happens when I hit the play button.


There are only three devices authorized to play music in my Apple Music account.


Finally, if I open Apple Music and visit the landing page for any of these music videos it doesn't show I own them now. Usually, if I go to such a page, the "play" button appears over the music video. Now all of these I checked had the price for buying the music video.


Any help or advice would be greatly appreciated.


Thank you!








about and have

Posted on Dec 4, 2025 5:38 PM

Reply
3 replies

Dec 4, 2025 6:17 PM in response to dramagic

"My oldest 50-75 Apple Music / Music Videos won't play: [...]I searched my Mac and those video files are on my hard drive and they the appropriate file size for a music video but they will not play. When I click them to play, I get a black screen and a "hit play" button but nothing happens when I hit the play button. There are only three devices authorized to play music in my Apple Music account. Finally, if I open Apple Music and visit the landing page for any of these music videos it doesn't show I own them now. Usually, if I go to such a page, the "play" button appears over the music video. Now all of these I checked had the price for buying the music video."

-------


Thank you for the screenshot.


NOT Removed from iTunes Store:


These Ratings all dulled out. Sometimes, times are removed from the iTunes Library and they never become accessible again. However, being these are seen, then they have not been removed. So, try a new sign in.


A. Turn Off ALL VPNs:

Are any VPNs tuned on? If so, turn them off.


B. Perform a New Login Session:

  1. Open: Music
  2. Click: Account
  3. Click: Sign Out


C. Authorize this Mac:

  1. Open: Music
  2. Click: Account
  3. Hover Over: Authorizations >
  4. Select: Authorize This Computer

My oldest 50-75 Apple Music / Music Videos won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.