I want to redownload apps again..

Apple keeps trying to charge me $7.99 for something I already cancelled. And it won’t let me use that same card to update my payment method as it keeps saying “card already added to payment method”. I’m confused why it says that but won’t use it so I can redownload apps & games again..

iPhone 15, iOS 26

Posted on Dec 4, 2025 11:59 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2025 2:09 AM

If there is a pending payment, you will have to pay this subscription first, before you can download apps again.

You can request a refund for that after paying for it, follow the steps mentioned in this article to do so:

Request a refund for apps or content that you bought from Apple - Apple Support


Using Apple Account balance and an Apple Gift card would also be an option, if your listed payment does not work at this time.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support





2 replies
Question marked as Top-ranking reply

Dec 5, 2025 2:09 AM in response to Paixlee

If there is a pending payment, you will have to pay this subscription first, before you can download apps again.

You can request a refund for that after paying for it, follow the steps mentioned in this article to do so:

Request a refund for apps or content that you bought from Apple - Apple Support


Using Apple Account balance and an Apple Gift card would also be an option, if your listed payment does not work at this time.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support





Dec 5, 2025 3:20 AM in response to Paixlee

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


I want to redownload apps again..

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