Appeal refund decision for accidental subscription

Hello,


I would like to appeal the refund decision.


The subscription was purchased accidentally and the app was never installed or used.


I contacted Apple immediately after noticing the charge.


I kindly ask for a manual review of my case.


Thank you.

iPhone 15 Pro Max, iOS 18

Posted on Dec 15, 2025 5:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2025 6:14 AM

As stated earlier, this is a user-to-user forum. Apple does not participate here except to moderate. You need to contact Apple about this.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


2 replies
Question marked as Top-ranking reply

Dec 15, 2025 6:14 AM in response to aigerim69

As stated earlier, this is a user-to-user forum. Apple does not participate here except to moderate. You need to contact Apple about this.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.


Appeal refund decision for accidental subscription

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