iPad Pro will not charge or register that it's plugged in

My 2020 iPad Pro (12.9", 4th gen) suddenly decided to stop charging last night. I plugged it in like I always do overnight, but it was dead when I woke up.

It will not even register when it's plugged in. I've tried about ten different combinations of adapters and cables, all of which worked on my phone, but it still shows that it doesn't think it's plugged in.

I've looked up as many solutions as I can and also tried cleaning the port, but nothing has worked. I was following this guide (If your iPad won't turn on or is frozen - Apple Support), but because my iPad is dead it won't even force restart. Is there some way to restart it while it's dead? How can I get it to register that it's plugged in?

iPad Pro (4th generation)

Posted on Dec 15, 2025 6:22 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2025 8:00 AM

Given your description and the steps tried already to resolve the problem, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a fault is identified, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Dec 15, 2025 8:00 AM in response to damesmad

Given your description and the steps tried already to resolve the problem, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad. If a fault is identified, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


iPad Pro will not charge or register that it's plugged in

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