iPhone 17 Pro back Glass misalignment

Hopefully you purchased this iPhone directly from Apple or an Authorized Apple Retailer. If so, seek assistance from the seller. (If not, you may well be out of luck.) Apple warrants its products against manufacturing defects.

Oops - that is likely not an Authorized Apple Retailer. Hopefully they will help you - but that is by no means certain. If they don’t, you should likely try asking Apple for assistance directly, but I suspect that may well not work.

KiltedTim wrote:

This is two photos stitched together. Post one photo clearly showing the problem.

If you're trying to tell us this is a single photo of a phone with no manipulation, I call shenanigans.

Yes, it's clearly two photos merged together. It would be physically impossible the phone looks like that in the box. Not possible at all. And if they don't come back and post a real singular photo, I'll ask for this post to be removed.

Ps: I just did

Apparently I misunderstood. I always assumed there were two separate photos and the issue was in the difference in these two spaces (shown by the arrows).

My esteemed colleagues raise a valid point, and it’s especially noteworthy since there has been no clarification given on your part.

sberman wrote:

Apparently I misunderstood. I always assumed there were two separate photos and the issue was in the difference in these two spaces (shown by the arrows).

https://discussions.apple.com/content/attachment/19c6788c-3da7-4609-b036-6d8941bd37bb

My esteemed colleagues raise a valid point, and it’s especially noteworthy since there has been no clarification given on your part.

What you've pointed to is the power button which is exactly where it should be on an iPhone 17 Pro.

lobsterghost1 wrote:

What you've pointed to is the power button which is exactly where it should be on an iPhone 17 Pro.

Yes … I didn’t mean to point to anything. I meant the difference in the two arrow lengths - the amount of metal that displays from the edge of the iPhone to the rear glass panel.

sberman wrote:

lobsterghost1 wrote:

What you've pointed to is the power button which is exactly where it should be on an iPhone 17 Pro.

Yes … I didn’t mean to point to anything. I meant the difference in the two arrow lengths - the amount of metal that displays from the edge of the iPhone to the rear glass panel.

My eyes don't see anything wrong with the phone. Also, they suggest the rear glass panel is misaligned. The glass panel is the whitish square in the center of the back of the phone.

lobsterghost1 wrote:

My eyes don't see anything wrong with the phone. Also, they suggest the rear glass panel is misaligned. The glass panel is the whitish square in the center of the back of the phone.

Exactly. I agree completely. That’s what motivated my initial responses.

Who did you buy the phone from? If you feel there's an issue, take it back to them. This is a user to user only forum. Hopefully, you purchased the phone from Apple who has extended return privileges during the holidays. If you bought it from someone else, you'll need to inquire about their return policy.

I'm confused by what I'm seeing in your photos? It appears you have posted two separate photos merged as one as they don't line up. Can you post just ONE photo of the back of your iPhone?

This is two photos stitched together. Post one photo clearly showing the problem.

If you're trying to tell us this is a single photo of a phone with no manipulation, I call shenanigans.