Paid for expanded storage, yet storage remains the same




Hello, all. About 2 days ago I paid to have my base iPad storage increased from 32gb to 50gb,,yet I still have only 32gb. Any idea What’s going on? Thanks in advance.

iPad, iPadOS 18

Posted on Dec 18, 2025 4:03 PM

Reply
5 replies

Dec 19, 2025 4:33 AM in response to Esap1944

Expanding upon stedman1’s comments...


Regrettably, you are always going to struggle with an iPad that has so little internal storage. The 32/64GB devices are primarily intended for use in Educational settings, or in environments where the ability to store local data on the device is not required.


It is impossible to increase the amount of RAM or internal storage in your iPad - as this is fixed during manufacture; what you have is fixed for the life of your device. You can, however, subscribe to a higher tier of iCloud storage - but this is not a substitute for internal storage.

Upgrade to iCloud+ - Apple Support


If your internal storage is full, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data. 


These support pages should prove to be helpful:

About storage on your device and in iCloud – Apple Support

What's the difference between device storage and iCloud storage? – Apple Support

Manage your iCloud storage – Apple Support

How to check the storage on your iPhone, iPad and iPod touch – Apple Support

Clear Other storage on your iPhone or iPad - Apple Support


“Offloading” Apps can be a helpful method of creating temporary space for a software update.

https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/


Additional information about creating sufficient space for installation of a software update can be found here:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter:


  • Lightning to USB 3 Camera Adapter

https://store.apple.com/xc/product/MK0W2ZM


Dec 19, 2025 6:17 AM in response to stedman1

Thank you,Lotus Pilot and Stedman1 for your prompt replies. I understand what you’re saying about storage not being expandable. However, what puzzles me is when I was downloading the latest update (18.7.3) I was messaged that I didn’t have enough room left in my storage for the update.


So, I immediately bought more storage (just 99 cents/month), figuring it’s cheaper than a new iPad. Following that, the update installed without a problem and, checking my storage capacity,It read 50 GB although it isn’t reading that now; it’s back to 32 GB, but the update is still valid. So, what’s taking place? How could the update have taken place if my storage remained at 32 GB? Some sort of magic? I appreciate your thoughts.


EDIT:I just now checked “about iPad”, and it reads 32 GB, available 5.88 GB, which includes the update. Did my storage capacity somehow magically increase, yet doesn’t show on the specs?

Dec 19, 2025 6:29 AM in response to Esap1944

Magic? Not quite... but facilitated by the iCloud storage.


Given your storage restraints, your iPad was able to create sufficient storage space by temporarily "offloading" (effectively deleting some Apps while preserving the associated App data) - then download, decompress, verify and install the software update using the vacated iPad storage.


Having successfully installed the update, temporary files required to install the update were then deleted from the iPad. Previously offloaded Apps were then reinstalled from the App Store.


Paid for expanded storage, yet storage remains the same

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