Safari 'Helpful' field missing on MacBook Pro running macOS 26.2

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Level 6

17,119 points

Safari 'Helpful' field missing on MacBook Pro running macOS 26.2

In Safari (but not other browsers) the "Helpful" field does not show up. It looks like this:

with no thumbs or "helpful" fields. Safari works right in another user account. I have no login items. Safe Mode doesn't help. This is on an M3Book, OS26.2.

I guess this must be some box I need to un-tick, or something, but I can't figure which one!

Any idea what I should try?

[Re-Titled by Moderator]

Original Title: Safari has no thumbs

MacBook Pro 14″, macOS 26.2

Posted on Dec 19, 2025 8:34 AM

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Answer 1

John Galt

Level 10

155,414 points

Dec 19, 2025 12:24 PM in response to Richard.Taylor

This website, or...?

ASC has been implementing a variety of behind the scenes changes recently and I don't know what that field may be. I seem to recall "helpful" and "not helpful" but that was a few days ago and I haven't seen it since.

If Safari doesn't work as expected on Mac - Apple Support offers mostly generic recommendations, but there are a few helpful ones buried among the others. Don't overlook anything.

Tried clearing history?

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