Time Machine fails to back up to UniFi UNAS 2 (SMB) – “cannot back up to Time-Machine.local”

Hello,

  • I’m trying to use Apple Time Machine over SMB with UniFi UNAS 2, but backups consistently fail after the “Preparing backup” stage. Time Machine fails with: "Backup čas not completed. Time Machine can't back up to "Time-Machine.local"


Setup:

  • macOS: (26.2, Apple M2 Mac)
  • NAS: UniFi UNAS 2
  • Protocol: SMB
  • Dedicated Time Machine share: MacBackup

What works:

  • I can successfully connect via Finder using smb://ip_of_UNAS_drive/MacBackup
  • Authentication with the NAS Time Machine drive user works in Finder


Has anyone managed to get reliable Time Machine backups working on this device?

Any confirmation, workaround, or official clarification would be appreciated.

Posted on Dec 20, 2025 2:19 PM

Reply
8 replies

Dec 20, 2025 2:32 PM in response to eduard_p

the Server drive needs to be accessible to Time Machine.

-- this may take navigating to that drive.

the shared folder needs to contain the appropriate sparse bundle disk image file

-- this is actually an entire drive inside an expandable folder .

-- mine is called GrantsMacPro.sparsebundle

when double-clicked, the sparse bundle disk image should EVENTUALLY mount, but this can take several minutes

-- one top-level item should be a folder something like "Backups of GrantsMacPro"

-- inside that folder erneath should be individual backups as of a particular date


if there is anything missing at any point, the backup will fail.

Dec 20, 2025 8:16 PM in response to eduard_p

I'm having a similar problem backing up to my Western Digital EX4100. It was working, but I just realized that it hasn't for two weeks now. (Fortunately I have a separate backup to an external SSD so I'm mostly OK.)


The drive is mounted and I can see the Time Machine partition in the browser, but Time Machine refuses to acknowledge its existence.


I'm updating to Tahoe 26.2 tonight. Let's see if that helps.

Time Machine fails to back up to UniFi UNAS 2 (SMB) – “cannot back up to Time-Machine.local”

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