Apple Cash Account Restricted: Establish new Apple ID or just use third party apple like Cash App?

Question

Apple Cash Account Restricted: Establish new Apple ID or just use third party apple like Cash App?

Apple Cash would not let me verify my Identity. When I filled out the address information it kept saying that I submitted at PO box. I didn’t submit a PO box. My account is now restricted because it appears the software didn’t provide the information I was submitting to Green Dot for auto verification.

After 2 hours on the phone with Apple Cash, Apple Support and Apple IOS support I was told I need to abandon my apple ID and create a new one. Is this the correct answer or should I just use Cash App and keep my apple ID?

i was also hung up on twice by apple support…please help

iPhone 16 Pro, iOS 26

Posted on Dec 20, 2025 8:09 PM

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Answer 1

Dec 20, 2025 10:29 PM in response to Concerneduser1to

Apple Cash isn’t available in many countries. If your Apple ID is set to a country where Apple Cash isn’t supported (for example, India), that Apple ID simply cannot use Apple Cash.

Some people create a second Apple ID using a country where Apple Cash is supported—but there’s a catch. Apple requires a valid payment method and billing address from that country to verify the Apple ID. If you don’t actually live there or don’t have a local payment method, Apple may not allow the setup.

In short:

No Apple Cash unless your Apple ID country supports it, and switching to another region isn’t as easy as checking a box—it usually requires real local credentials.

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