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tweidman Author

Level 1

4 points

Issues with Safari, but not FireFox

recently purchased a new MacBook Air, transferred all files and settings from older Mac. Up and running fine until a week ago when Safari now is intermittent when connecting to the internet. Only change I've made is to my icloud password. That's it.

Settings>icloud view - at times the machine is connected to icloud, at other times it cannot connect. I don't see any pattern as to when this does or does not happen, but i think it is related to my safari problem.

Does anyone else have this issue? I've called support for Apple, and searched far and wide on the boards with not much success.

Thanks

Posted on Apr 27, 2019 4:45 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Apr 28, 2019 7:22 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

Etrecheck – System Information

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2 replies

Top-ranking reply

Eric Root

Level 10

684,525 points

Apr 28, 2019 7:22 AM in response to tweidman

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

Etrecheck – System Information

Apr 27, 2019 8:28 PM in response to tweidman

In the last few years Safari browser has many new problems and when Netflix first came out to the public in 2007 and Safari worked. After a 3 years passed and on Safari I could not watch Netflix on my desktop Apple computer anymore. I tried an tried and just gave up using Safari. I use Firefox, Chrome or Opera now and last month I again try to use Safari watching Netflix and it works now on February 2019. Maybe because Safari is a very old old browser and Firefox, Chrome and Opera is a very new browser now.

Issues with Safari, but not FireFox