You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hacked Apple id

Hello, I have a question. I think My Apple id has been hacked, because I keep getting e-mails of all sorts of purchases I have Made but I never bought any of the apps. And now I can’t do app updates or any purchases because it days I need to pay first? Can someone help me figure this out? This is a serious question and I need help.

iPhone 6, iOS 12

Posted on Apr 29, 2019 9:37 AM

Reply
3 replies

Apr 29, 2019 9:50 AM in response to luna197

Do the purchases show in your purchases history?


 Purchase History Review


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


 Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

Hacked Apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.