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TysonLee Author

Level 1

10 points

why can’t I scan in Notes app

My husband has an iPhone 7. I have a 7 plus. Both up to date on software. He is able to scan documents through iPhone notes app. Mine does not show the row of icons above keyboard with + icon

iPhone 7 Plus, iOS 12

Posted on Apr 29, 2019 10:33 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,698 points

Posted on Apr 29, 2019 10:40 AM

If you use Notes under Gmail or Outlook Folder then the icons will not appear.

Use iCloud Notes or "On My iPhone" Folder

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why can’t I scan in Notes app

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