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External display not connecting

I upgraded my iMac to Mojave and now when connecting my MacBook to my iMac as an external monitor the display image is blank or unusable. I am using the lightning cable and pressing Command + F2 to connect the screens. All I get is a blank screen on the iMac.


iMac 27", macOS 10.14

Posted on May 2, 2019 6:52 AM

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Question marked as Top-ranking reply

Posted on May 2, 2019 7:14 AM

magmo43 wrote:

I upgraded my iMac to Mojave and now when connecting my MacBook to my iMac as an external monitor the display image is blank or unusable. I am using the lightning cable and pressing Command + F2 to connect the screens. All I get is a blank screen on the iMac.


Are you sayinhg your configuration worked successfully before— and now your Upgrade to 10.14.4 it does not?


what exact "Macbook" /model /year /size /retina /touchbar is this ?


What exact lightening cable?


Is this the charging cable that came with Macbook?


Identify the ports on your Mac - Apple Support
 https://support.apple.com/en-us/HT201736


Get help with video issues on external displays connected to your Mac - Apple Support
 https://support.apple.com/en-us/HT201177


4 replies
Question marked as Top-ranking reply

May 2, 2019 7:14 AM in response to magmo43

magmo43 wrote:

I upgraded my iMac to Mojave and now when connecting my MacBook to my iMac as an external monitor the display image is blank or unusable. I am using the lightning cable and pressing Command + F2 to connect the screens. All I get is a blank screen on the iMac.


Are you sayinhg your configuration worked successfully before— and now your Upgrade to 10.14.4 it does not?


what exact "Macbook" /model /year /size /retina /touchbar is this ?


What exact lightening cable?


Is this the charging cable that came with Macbook?


Identify the ports on your Mac - Apple Support
 https://support.apple.com/en-us/HT201736


Get help with video issues on external displays connected to your Mac - Apple Support
 https://support.apple.com/en-us/HT201177


May 2, 2019 12:37 PM in response to magmo43

magmo43 wrote:

UPDATE: I got it to work again but the iMac screen is very dark to the point where you see almost a screen burn type display of the MacBook's screen. Its not usable and cannot see where my cursor is located. It seems like it would be a brightness issue but my brightness is all the way up.


I would try a different cable to test.


Try resetting the  SMC  https://support.apple.com/en-us/HT201295

May 2, 2019 7:37 AM in response to leroydouglas

Yes the configuration worked before I upgraded to Mojave. My setup is:


iMac (27-inch, Late 2013, Mojave 10.14.4) and a MacBook Pro (15-inch, Late 2018, Mojave 10.14.4)

Using the Apple Thunderbolt Cable (2.0 m)and the Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter to connect both machines.

No this is no the charging cable.

The ports on the iMac are Thunderbolt ports (I have 2 ports) and the ports on the Mac Book are Thunderbolt 3 (USB-C)


I got it to work once upon restarting the iMac but since then it displays a blank screen. I have viewed the link you sent and tried all options which didn't solve my issue. Thanks for the help.

External display not connecting

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