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App Subscription

I downloaded and subscribed to the Sleep App & immediately deleted the app thinking it was going to end the subscription.. is there any way to get refunded?

iPhone 7 Plus, iOS 12

Posted on May 2, 2019 2:48 PM

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Question marked as Top-ranking reply

Posted on May 2, 2019 2:52 PM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

1 reply
Question marked as Top-ranking reply

May 2, 2019 2:52 PM in response to gavyn258

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

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