Album artwork not showing in Itunes store

See this thread: Gray boxes in iTunes store - Windows - Apple Community.

tt2

Windows may have run an update overnight. The store is working fine for me here (Windows 7 and macOS Mojave with current iTunes) and others have been successful in tweaking settings to restore a normal view which suggests something local is more likely than a general issue with the store.

tt2

Mine is doing the same thing, started on both my PCs around the same time. I've run additional Windows updates to see if that helps, disabled AV programs, updated graphics drives, but all to no avail. It was fine one day, not the next.

It seems most likely that a Windows update is the culprit, but without knowing which one, and without having a fix rolled out, it's really annoying and hard to get past it.

Try adjusting or disabling any DPI scaling options.

tt2

Finally found someone with same problem. My laptop is fine but my pc looks just like your image. Any fix found yet?

Nothing yet. I've checked for Windows updates, driver updates, and even iTunes updates. Nothing.

You're welcome. 🙂

tt2

This fixed the issue for me also. Not sure why it started out of nowhere but I'll take.

Thanks much!!!

Is there a way for me to give you credit for the helping hand?

You're welcome, happy to help. 🙂

tt2