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locked out of phone due to password

my phone is locked can you reset it please

iPhone 6s, iOS 12

Posted on May 7, 2019 9:40 AM

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2 replies

Level 10

166,585 points

May 7, 2019 9:47 AM in response to anthonyclang09

Nobody can reset your passcode. You have to use the steps in this support article in order to unlock your phone.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Level 10

124,769 points

May 7, 2019 9:44 AM in response to anthonyclang09

Start here: https://support.apple.com/en-us/HT204306

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locked out of phone due to password

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