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TellHey Author

Level 1

4 points

I tune charge dispute for a subscription

I did not authorize the charge

iPhone X, iOS 12

Posted on May 20, 2019 6:10 AM

Top-ranking reply

Sparkleberry

Level 5

6,141 points

Posted on May 20, 2019 6:14 AM

We are users like yourself. See if you can find your email receipt, note the product ID or Order # and contact Apple directly. The email receipt should contain your order number, the Apple ID it was purchased under, the payment information method and date of charge(s). You should see a place within the email to "report a problem". Click on that link within the email.

If not, try below

Subscriptions and Billing - Official Apple Support

If it is a subscription, go directly here. View, change, or cancel your subscriptions - Apple Support

https://support.apple.com/en-us/HT202039

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I tune charge dispute for a subscription

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