Activation lock
i forgot my icloud and i cant log into my ipad air 2 cause of the activation lock what can i do?
iPad Air 2 Wi-Fi
Question marked as
Top-ranking reply
If you forgot your Apple ID
https://support.apple.com/HT201354
If you forgot your Apple ID password
https://support.apple.com/HT201487
What to do after [or before] you change your Apple ID email address or password https://support.apple.com/HT204071
or:
Turn off Find My iPhone Activation Lock - An activation lock can only be removed using the log-in information for the account that applied the lock.
https://support.apple.com/HT201441
Apple may remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt (i.e., when the item was sold to the first owner), preferably one with that person's name on it. There is apparently no set policy (I asked at an Apple Store) and a store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.