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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
MY IPHONE IS NOT WORKING AND IS ONLY DISPLAYING THE LOCK SCREEN. I SUSPECT THAT MY PHONE HAS BEEN ATTACKED BY VIRUS . SO IS THERE ANY WAY OUT?
iPhone 5s, iOS 10
You do not have a virus. Start here: https://support.apple.com/en-gb/HT201412
You do not have a virus. Start here: https://support.apple.com/en-gb/HT201412
Visit service center
THANK YOU FOR YOUR HELP.BUT I AM NOT BEING ABLE TO SHUT DOWN THE PHONE AS MY HOME BUTTON IS NOT WORKING SINCE LAST 1YEAR.
Then make an appointment at the genius bar and get it fixed.
VIRUS ATTACK.
