You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kgiaw Author

Level 1

4 points

New emails not received on Mac

Since 5/21, have not received new emails on my Mac. Have tried shutting down and rebooting. Have checked to see that there are no IOS updates not loaded.

MacBook Air 13", macOS 10.14

Posted on May 24, 2019 2:31 PM

Top-ranking reply

rcosta887

Level 4

3,604 points

Posted on May 24, 2019 2:53 PM

The best place to start is by opening up the Mail app and launching Connection Doctor under the Window menu. I expect there will be an error related to your incoming mail server. You could take a screen shot (COMMAND-SHIFT-4) to your desktop and post that image in your reply:

View in context

New emails not received on Mac

Similar questions