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Level 1

4 points

Roblox

I am trying to make a purchase on an app for my son and keep getting the message that purchase could not be completed.

iPhone 6 Plus, iOS 12

Posted on May 26, 2019 8:50 AM

Top-ranking reply

Level 2

409 points

Posted on May 26, 2019 9:54 AM

Here are some things to double check:

Make sure you are signed into an Apple ID with either a credit card, or a gift card balance.
Make sure you are properly connected to the internet.
Restart your iPhone just to see if that will work out any bugs.

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