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Level 1

4 points

“purchase could not be complete” and it told me to go to the site.

I was trying to purchase some on a game called clash royale and it would say “purchase could not be complete”and it told me to go to the site.

[Re-Titled by Moderator]

Posted on Jun 1, 2019 12:50 AM

Top-ranking reply

Level 10

334,192 points

Posted on Jun 1, 2019 2:18 AM

To contact iTunes Support as instructed to do (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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