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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, album covers missing in the iTunes store NOT the album covers in my library they are fine.When I go to the iTunes store this is what I see... Grayed out square boxes (see attached) I have tried deleting and re installing iTunes but that didn't fix the problem
Thanks,
Alex K.
Windows, Windows 10
Hello Alex Krasz,
Thanks for posting to the Apple Support Communities. I understand wanting to get a visual representation of what you're seeing in the iTunes Store before making a purchase.
Here are some steps that can help:
If you're on Windows 10:
1. Right-click on the desktop
2. Select Display Settings.
3. Change the 'Change the size of text, apps, and other items' to 100%
4. Log out of your Apple ID then back in.
If your on Windows 7 or 8:
1. Press Windows + R key
2. Enter 'dpiscaling.exe' without the quotes and click OK in the Run window
3. Look for a setting like 'Change the size of text, apps, and other items' - usually expressed as a percentage (125% - 200%)
4. Set the setting to 100%
5. Log out then back in with your Apple ID.
Best regards.
Hello Alex Krasz,
Thanks for posting to the Apple Support Communities. I understand wanting to get a visual representation of what you're seeing in the iTunes Store before making a purchase.
Here are some steps that can help:
If you're on Windows 10:
1. Right-click on the desktop
2. Select Display Settings.
3. Change the 'Change the size of text, apps, and other items' to 100%
4. Log out of your Apple ID then back in.
If your on Windows 7 or 8:
1. Press Windows + R key
2. Enter 'dpiscaling.exe' without the quotes and click OK in the Run window
3. Look for a setting like 'Change the size of text, apps, and other items' - usually expressed as a percentage (125% - 200%)
4. Set the setting to 100%
5. Log out then back in with your Apple ID.
Best regards.
Hello Joseph_S. Thank you so much that worked
Sincerely,
Alex K.
itunes store album covers missing
