Lost all my music and it still says I still have my iTunes subscription

I changed my password and my iPhone 7 Plus . Said for me to sign out and sign back in. I did and know I have lost all my music and it still says I still have my iTunes subscription don’t know how to get my music back!😡😡😡😡😡😡




[Re-Titled by Moderator]


iPhone 7 Plus, iOS 12

Posted on Jun 3, 2019 11:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2019 2:49 PM

Try these steps:


  • Sign out of Apple ID and sign back in  with your new password


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music” 


iCloud music library needs to be on!

1 reply
Question marked as Top-ranking reply

Jun 3, 2019 2:49 PM in response to sid179

Try these steps:


  • Sign out of Apple ID and sign back in  with your new password


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music” 


iCloud music library needs to be on!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost all my music and it still says I still have my iTunes subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.