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Touch Screen Problems

What are some suggestions on fixing the problems when part of the touch screen doesn't work. For example, I have my music app at the very bottom of the screen on "the dock" or "menu bar" and when i try to open it the touch doesn't work but if i open another app the touch screen works fine at the very same spot as my music app where it didn't work. I am also not able to swipe up to get to the control center at all. Any help or suggestions is appreciated.


Thanks

iPhone 7, iOS 12

Posted on Jun 6, 2019 9:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2019 9:50 AM

Start here:

Get help with the display on your iPhone, iPad, or iPod touch - Apple Support


If you have no improvements, Have your device inspected at an Apple Store or AASP:

Apple – Location Selector


Regards

Giulio

2 replies

Touch Screen Problems

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