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Mr_bombastic Author

Level 1

4 points

In app purchases

Anytime I try to make an in app purchase, I get a message saying “Your purchase could not be completed “ why is this?

iPhone XR, iOS 12

Posted on Jun 6, 2019 11:40 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jun 6, 2019 11:57 PM

If you are also getting a message to contact iTunes Support contact them and ask them (these are user forums, not iTunes Support, we won't know why you are getting the message) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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In app purchases

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