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Returning money for the app which does not suit me

Is it possible to return the money for the “VPN master” app? Unfortunately, it was not my perpose to pay for it.

iPhone 6s Plus, iOS 11

Posted on Jun 9, 2019 6:54 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2019 7:22 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 9, 2019 7:22 AM in response to Sashalola12

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Returning money for the app which does not suit me

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