You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleted Apple Music

My music deleted and my playlist is completely gone. All the new music I recently downloaded is gone

iPhone X, iOS 12

Posted on Jun 12, 2019 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2019 11:20 PM

If you’re still subscribed to Apple Music.

Check your subscription is still valid:

View, change, or cancel your subscriptions - Apple Support


Then do this:

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.




1 reply
Question marked as Top-ranking reply

Jun 12, 2019 11:20 PM in response to riri272

If you’re still subscribed to Apple Music.

Check your subscription is still valid:

View, change, or cancel your subscriptions - Apple Support


Then do this:

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.




Deleted Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.