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Level 1

4 points

Making a purchase

When I try to make another purchase it says “your purchase could not be complete”

iPhone X, iOS 12

Posted on Jun 17, 2019 2:56 AM

Top-ranking reply

Level 10

334,186 points

Posted on Jun 17, 2019 3:11 AM

If it's also telling you to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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