You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes Gift Card

I just redeemed a gift card on itunes, and it recognized the amount on the card, but didn't add all of it to my account. Any suggestions?

Posted on Jun 17, 2019 1:12 PM

Top-ranking reply

Level 10

268,263 points

Posted on Jun 17, 2019 1:29 PM

AnonymousMouseTrap99 wrote:

it recognized the amount on the card, but didn't add all of it to my account.

What could this possibly mean?

It recognized the amount... As the redemption was being processed, the value of the gift card (e.g., $50) appeared.
but it didn't add all of it to my account. When checking the account balance, it increased by some other amount (e.g,, $14.49).

If that's the case, a purchase likely intervened that you forgot to account for.

View in context

Similar questions