You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot change apple id in app store

I would like to change the Apple ID in the App Store but it will not let me click onto the option to change it any help/ideas would be appreciated thanks

iPad, iOS 12

Posted on Jun 22, 2019 4:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2019 5:19 AM

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

3 replies
Question marked as Top-ranking reply

Jun 22, 2019 5:19 AM in response to Masonm015

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

cannot change apple id in app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.