You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: CroneyK1
CroneyK1 Author
User level: Level 1
8 points

Unauthorized payment

This agency took $9.99 from my account? I don’t have a subscription

iPhone 8, iOS 12

Posted on Jun 24, 2019 1:20 AM

Reply
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,186 points

Posted on Jun 24, 2019 1:33 AM

What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,186 points

Jun 24, 2019 1:33 AM in response to CroneyK1

What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

Reply

Unauthorized payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up