How to get a refund for an app

Find Out About Refunds

• See your purchase history in the App Store or iTunes Store - Apple Support
• Get help with an item purchased from the App Store, iTunes Store, or iBooks Store
• To request a refund for a charge you don't recognize, check your purchase history and follow the steps below.

Contact Customer Support

1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
2. Primary support help at Contact Support.
3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
4. For Mac App Store: Apple - Support - Mac App Store.
5. For iTunes: Apple - Support - iTunes.

Click here and ask the iTunes Store staff for a refund, or if you got an email receipt, use the 'Report a Problem' link in it.

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