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iPad locked in restore/update

How can I recover my iPad that is locked in a restore/update cycle? I tried to update it, and it didn't have enough space for the update. Now it won't update or restore. When I try to restore, I get a message that it can't be restored because the disk is full. But I can't get it to open and let me delete files. It's offline, so iCloud can't help.

iPad Air, iOS 8

Posted on Jun 30, 2019 5:18 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2019 6:09 AM

Try the suggestions in this Apple Support document: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Do you have enough memory on your computer? The disk full message could be your computer, not your iPad.


If no joy, schedule an appointment at your Apple Store Genius Bar for assistance.

3 replies
Question marked as Top-ranking reply

Jun 30, 2019 6:09 AM in response to wmweinhold

Try the suggestions in this Apple Support document: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Do you have enough memory on your computer? The disk full message could be your computer, not your iPad.


If no joy, schedule an appointment at your Apple Store Genius Bar for assistance.

iPad locked in restore/update

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