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academy20 Author

Level 1

4 points

Disabled iphone

My daughter's iphone is completely disabled. I'd like to reset it. I am unable to connect it to itunes. It also doesn't show up on find my phone. What can I do?

iPhone 7, iOS 12

Posted on Jul 3, 2019 7:58 AM

Top-ranking reply

KiltedTim

Level 10

203,788 points

Posted on Jul 3, 2019 8:02 AM

That's because you can't sync it once it's disabled.

You will have to restore the phone.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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Disabled iphone

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