You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

academy20 Author

Level 1

4 points

Disabled iphone

My daughter's iphone is completely disabled. I'd like to reset it. I am unable to connect it to itunes. It also doesn't show up on find my phone. What can I do?

iPhone 7, iOS 12

Posted on Jul 3, 2019 7:58 AM

Top-ranking reply

KiltedTim

Level 10

202,240 points

Posted on Jul 3, 2019 8:02 AM

That's because you can't sync it once it's disabled.

You will have to restore the phone.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

View in context

Disabled iphone

Similar questions