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Level 1

4 points

Refund on a purchased app

How do you get a refund when the purchased premium level is not working correctly? I’ve contacted the developer 4 times with no response.

iPad, iOS 12

Posted on Jul 7, 2019 1:14 PM

Top-ranking reply

Level 10

732,263 points

Posted on Jul 7, 2019 1:17 PM

Click here and ask the iTunes Store staff for a refund, or if you got an email receipt, use the 'Report a Problem' link in it.

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