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kalynn180 Author

Level 1

4 points

disabled iphone

My Iphone has been disabled for 32 hours or longer. It says to connect it to itunes but itunes will not allow me to sync my phone! I am getting really frustrated!

iPhone 8, iOS 12

Posted on Jul 10, 2019 1:47 PM

Top-ranking reply

razmee209

Level 10

193,494 points

Posted on Jul 10, 2019 1:49 PM

You don't sync the phone, you put it in recovery mode and restore the phone to factory settings and not backup.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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disabled iphone

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