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KJ W Author

Level 1

52 points

macbook crashing

My MacBook Pro keeps crashing. Possibly a coincidence but only started happening since updating to latest OS. Any idea what's wrong please? Crash report below if anyone understands it.

Anonymous UUID: D3E6C2A4-756E-34E8-0527-2D8238B6C379

Sun Jul 14 21:22:47 2019

*** Panic Report ***

Machine-check capabilities: 0x0000000001000c07

family: 6 model: 61 stepping: 4 microcode: 45

signature: 0x306d4

Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz

7 error-reporting banks

Processor 0: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC1_STATUS(0x405): 0xbf80000000000114

IA32_MC1_ADDR(0x406): 0x0000000015e0dcc0

IA32_MC1_MISC(0x407): 0x0000000000000086

Processor 1: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC1_STATUS(0x405): 0xbf80000000000114

IA32_MC1_ADDR(0x406): 0x0000000015e0dcc0

IA32_MC1_MISC(0x407): 0x0000000000000086

mp_kdp_enter() timed-out on cpu 2, NMI-ing

mp_kdp_enter() NMI pending on cpus: 0 1 3

mp_kdp_enter() timed-out during locked wait after NMI;expected 4 acks but received 1 after 12499614 loops in 1350000000 ticks

panic(cpu 2 caller 0xffffff80156dc36a): "Machine Check at 0xffffff80156ee323, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff9201e71000, CR3: 0x00000000181ef000, CR4: 0x00000000003626e0\n" "RAX: 0x0000000000000060, RBX: 0xffffff8015ff3380, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff92154e3ed0, RBP: 0xffffff92154e3f10, RSI: 0x0000000000000000, RDI: 0xffffff8015e585a0\n" "R8: 0x000000000000001f, R9: 0x0000000000000000, R10: 0x0000000000000002, R11: 0x0000000000000000\n" "R12: 0x0000000000000060, R13: 0x07ffffffffffff11, R14: 0x0000008528a4532e, R15: 0x0000000000000002\n" "RFL: 0x0000000000000046, RIP: 0xffffff80156ee323, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4903.261.4/osfmk/i386/trap_native.c:168

Backtrace (CPU 2), Frame : Return Address

0xffffff8015352330 : 0xffffff80155aea2d

0xffffff8015352380 : 0xffffff80156e9e95

0xffffff80153523c0 : 0xffffff80156db70a

0xffffff8015352430 : 0xffffff801555bb40

0xffffff8015352450 : 0xffffff80155ae447

0xffffff8015352570 : 0xffffff80155ae293

0xffffff80153525e0 : 0xffffff80156dc36a

0xffffff80153526d0 : 0xffffff801555c39f

0xffffff92154e3f10 : 0xffffff80156dd73c

0xffffff92154e3f30 : 0xffffff80155d0347

0xffffff92154e3f80 : 0xffffff80155d0530

0xffffff92154e3fa0 : 0xffffff801555b0ce

MacBook Pro 13", macOS 10.14

Posted on Jul 14, 2019 1:49 PM

Top-ranking reply

chuck_3rd

Community Specialist

Posted on Jul 15, 2019 12:00 PM

Hello and welcome to Apple Support Communities, KJ W!

I understand your MacBook Pro keeps crashing. I'd be happy to provide information to help you troubleshoot.

Use the steps in the following article: If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem

Thank you for using Apple Support Communities.

Enjoy your day!

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