You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple music will not download

Recently my apple music will not download onto my iPhone 7.

When I click for music to be downloaded and added to my library it is added, but the album artwork will not load and if I try to re-download the item the circle keeps repeatedly going around until it gives up.

I've found that turning iCloud music library off and on allows me to start downloading music again but it means I have to re-download my whole library and then the problem repeats again after a week or so, so i can no longer download any new music.

Can anybody help me with this?

iPhone 7, iOS 12

Posted on Jul 14, 2019 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2019 1:45 PM

Reset Network settings


If You can't download, play, or access songs


Similar questions

2 replies

Apple music will not download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.