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expired creditcard

My creditcard has expired, so itunes asks to verify the account. I can only insert the cvc code, but can not change the expery date of the card or the card number.


I can not add a new payment method, since it asks to first verify the current payment method


I can not delete my current payment method, because you need to have at least one


I'm stuck, who can help me???

Posted on Jul 16, 2019 11:36 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2019 11:05 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jul 16, 2019 11:05 PM in response to edwarddolk

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

expired creditcard

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